FAQs Archive - The Wedding Rings Co.

Q: How do I find my partner's ring size without them knowing?

One way you could do this is by borrowing a ring that your partner already wears and compare it to our ring size chart . Sizes J-P tend to be a good fit for women and Q-Z for men. If you get the size wrong, don’t worry - we can resize or exchange the ring within 30 days!

Q: How much do wedding rings cost?

The price of wedding rings will depend on several factors such as the type of metal, thickness of the band and carat. Take your time and make sure you pick the right rings. The Wedding Rings Co. has a wide range of stunning wedding rings for any budget. We also offer bespoke design service and you can reach out to use for a free consultation.

Q: Can I collect my order in person?

You may be able to collect your order in person from our workshop in Hatton Garden, London. Please contact us prior to make the necessary arrangement. The person collecting must be the person who paid for the goods and must be able to prove their identity.

Q: How will my order be delivered?

Your order will be delivered in discrete shipment packaging (Royal Mail for UK orders) with no indication of what is inside. The actual jewellery is contained in a luxurious gift box with protective outer packaging. All orders shipped within the UK are delivered via Royal Mail Special Delivery*, fully insured.

Q: When can I expect to receive my order?

Classic styles such as court shape, D shape and flat court are normally delivered within 15 – 20 working day. More complex items such as eternity rings and bespoke wedding rings can take up to 30 working days. Loose diamonds can be delivered within 7 working days.

Q: Do you offer free delivery?

Yes, we offer free and secure shipping for all UK orders.

Q: Are you cheaper than the high street jewellers?

Yes! Most of our rings are made-to-order in our workshop, which allows us to have fewer overheads than high-street jewellers. Since we supply most of our products directly from the workshop, we are able to save on things like shop premises and a large inventory of stock to display. We pass these savings onto our customers and that is why we are cheaper than high street jewellers. With over 30 years experience and thousands of satisfied customers, we are thrilled to always deliver exceptional quality work.

How do I find my partner’s ring size without them knowing?

How much do wedding rings cost?

How do I choose the correct ring size?

Can I collect my order in person?

How will my order be delivered?

When can I expect to receive my order?

Do you offer free delivery?

Are you cheaper than the high street jewellers?

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