Frequently Asked Questions2022-01-11T17:52:08+00:00

Frequently Asked Questions

Find answers to the most frequently asked questions we get asked here at The Wedding Rings Co.

Our FAQ’s include delivery and product information, useful advice about choosing the correct ring size, budgeting and more.

Do you offer free delivery?2021-03-28T14:18:56+00:00

Yes, we offer free and secure shipping for all UK orders.

When can I expect to receive my order?2021-03-28T14:19:52+00:00

Classic styles such as court shape, D shape and flat court are normally delivered within 15 – 20 working day. More complex items such as eternity rings and bespoke wedding rings can take up to 30 working days. Loose diamonds can be delivered within 7 working days.

How will my order be delivered?2021-03-28T14:20:43+00:00

Your order will be delivered in discrete shipment packaging (Royal Mail for UK orders) with no indication of what is inside. The actual jewellery is contained in a luxurious gift box with protective outer packaging. All orders shipped within the UK are delivered via Royal Mail Special Delivery*, fully insured.

Can I collect my order in person?2021-03-28T14:21:36+00:00

You may be able to collect your order in person from our workshop in Hatton Garden, London. Please contact us prior to make the necessary arrangement. The person collecting must be the person who paid for the goods and must be able to prove their identity.

How do I choose the correct ring size?2021-03-28T14:22:26+00:00

The size of the ring mostly refers to the circumference of the wearer’s finger. Use our ring size chart below to work out your own, or your partner’s ring size.

Size (UK)Circumference (mm)Size (UK)Circumference (mm)

Here at The Wedding Rings Company we currently offer 2 size options – J to P and Q to Z. Please note that we can create a bespoke ring of any size for you to match the perfect fit.

When it comes to choosing the size of your wedding ring you should also consider the depth of the ring. The thicker the ring, the tighter the fit. Rings with a deep band width usually require the wearer to go one size up.

How much do wedding rings cost?2021-03-28T14:23:11+00:00

The price of wedding rings will depend on several factors such as the type of metal, thickness of the band and carat. Take your time and make sure you pick the right rings. The Wedding Rings Co. has a wide range of stunning wedding rings for any budget. We also offer bespoke design service and you can reach out to use for a free consultation.

How do I find my partner’s ring size without them knowing?2021-07-08T08:22:36+00:00

One way you could do this is by borrowing a ring that your partner already wears and compare it to our ring size chart. Sizes J-P tend to be a good fit for women and Q-Z for men.

If you get the size wrong, don’t worry – we can resize or exchange the ring within 30 days!

Are you cheaper than the high street jewellers?2021-03-28T14:19:12+00:00

Yes! Most of our rings are made-to-order in our workshop, which allows us to have fewer overheads than high-street jewellers. Since we supply most of our products directly from the workshop, we are able to save on things like shop premises and a large inventory of stock to display. We pass these savings onto our customers and that is why we are cheaper than high street jewellers.

With over 30 years experience and thousands of satisfied customers, we are thrilled to always deliver exceptional quality work.

Need help with your order?

Feel free to contact us for assistance or a free consultation:

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